StopMe is built by one person who answers every email personally.
If something is broken, confusing, or you just need to talk through what is going on, write to us at stopmebutton@gmail.com.
StopMe uses Apple's on-device Screen Time filter to block adult content. Everything happens on your phone — we never see your browsing. Grant the Screen Time permission when the app asks, and the filter turns on.
Open your iPhone Settings > Screen Time and make sure StopMe has permission. Then reopen StopMe and re-enable protection. If it's still stuck, email us and we'll walk you through it.
Yes. Your streak, journal, check-ins, and every conversation with the on-device coach stay on your phone and are never uploaded. The only thing that leaves your device is your anonymous subscription status, handled by RevenueCat — and by Apple too if you subscribed through the App Store.
Force-quit StopMe and reopen. If you bought through the App Store and it's still locked, tap Restore Purchases in Settings, or email us with the email tied to your Apple Account. If you bought on stopmebutton.com, follow the access steps in your confirmation email — that unlocks the app with the email address you used at checkout. Still stuck either way, email us and we'll get you in.
It depends on where you bought it. If you subscribed inside the app through the App Store, Apple handles it: open Settings (or the App Store), tap your name, tap Subscriptions, find StopMe, and tap Cancel — and refund requests go through Apple. If you subscribed here on stopmebutton.com, Apple is not involved at all: cancel any time using the billing portal link in your confirmation email, or email us and we will cancel it for you. Refunds for anything bought on the website come from us — just ask. Either way, you keep access until the period you already paid for ends.
Yes. Your recovery data lives only on your device — deleting the app removes it. We never keep a copy on a server.
If you're having thoughts of harming yourself or someone else, please call or text 988 (US) or your local emergency line. StopMe is a support tool, not a substitute for crisis care.
Email stopmebutton@gmail.com and you will get a reply from a person.